Ripple Gem FAQ

When will Ripple Gem be available?

Ripple Gem is currently in pre-launch. Join the Ripple List for launch updates.

Which colors launch first?

Cotton Candy Pink, Ocean Blue, and Lavender Dream.

How much is shipping?

When ordering opens, available shipping options and rates will be shown at checkout based on your delivery address and the store's enabled shipping services.

Does every purchase support schools?

For every eligible SquishiTown product sold, we commit $1 to supporting schools. Our School Giving page separates amounts committed from amounts actually donated.

Where can I get help with an older SquishiTown order?

Our customer support remains available for delivery questions, returns, refunds, and other existing-order issues. Please use the Contact page and include your order number.

What is Ripple Gem made from?

Final material, care, age guidance, warnings, and verified testing information will be published before sales open. We do not publish unverified safety or material claims.