Terms of Service

Last updated: July 2026

These Terms of Service govern your use of the SquishiTown website at squishitown.com and your purchase of products from SquishiTown. By placing an order or using our website, you agree to these terms.

1. About SquishiTown

SquishiTown is an independent online retailer selling sensory toys, squishy toys, and stress-relief products. SquishiTown is not affiliated with, endorsed by, or connected to any other toy manufacturer or brand.

2. Products

All products sold by SquishiTown are sensory and stress-relief toys intended for general recreational and play use. Product descriptions are provided for general informational purposes only. We do not make medical claims about any product.

Product images are representative. Color accuracy may vary slightly due to screen settings and monitor calibration.

3. Pricing and Payment

All prices are listed in US dollars. Prices are subject to change without notice. We accept all major credit cards, PayPal, Shop Pay, Google Pay, and Venmo. Payment is processed securely at checkout.

4. Orders and Fulfillment

By placing an order, you are making an offer to purchase. We reserve the right to cancel any order due to inventory issues, pricing errors, or suspected fraud. If we cancel your order, you will receive a full refund.

Orders are generally processed and shipped the same business day if placed before 3:00 PM Eastern Time.

5. Shipping

We ship within the United States only. Estimated delivery times are 3 to 5 business days for standard shipping and 1 to 2 business days for express. These are estimates and not guarantees.

6. Returns and Refunds

Our full return and refund policy is available at squishitown.com/pages/refund-policy. Returns are accepted within 30 days of delivery for unused items in original condition.

7. Intellectual Property

The SquishiTown name, logo, and website content are the property of SquishiTown. You may not reproduce, distribute, or use our branding without written permission. SquishiTown does not claim ownership of any third-party trademark.

8. Disclaimer of Warranties

Our products are sold as-is for recreational use. We make no warranties beyond those required by applicable law. Products are not toys approved as medical devices or therapeutic equipment.